Privacy Policy

1. Introduction

Bio Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biolab.in and make purchases from us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communications you send to us

3. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source
• Device fingerprint data for QR verification (to prevent fraud)

4. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Verify product authenticity through our QR system
• Prevent fraud and unauthorized access
• Improve our website and services
• Send promotional communications (with your consent)

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Shipping partners to deliver your orders
• Payment processors to handle transactions
• Service providers who assist in our operations
• Law enforcement when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment transactions are encrypted using SSL technology. We do not store your complete payment card details on our servers.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings, though disabling them may affect site functionality.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications
• Lodge a complaint with a supervisory authority

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@biolab.in
• WhatsApp: +1 302 555 1234
• Address: Delaware, USA